Frequently Asked Questions

Kratom is the common name for Mitragyna speciosa, the species of tree that produces leaves from which kratom products are made. These dried leaves are what people are referring to when they talk about “kratom.” Mitragyna speciosa is in the same family as the coffee tree (Rubiaceae). 

The tree grows natively in certain Asian countries including Thailand, Malaysia, the Philippines, Indonesia, and Papua New Guinea. In these regions, kratom leaf has been used for hundreds of years as a traditional botanical. Teas made from kratom leaves were also used in many different types of ceremonies. In the last ten to twenty years, kratom use around the world has increased exponentially. 

Unless you live in Alabama, Arkansas, Indiana, Rhode Island, or Wisconsin, then yes—kratom is legal in your state. The thing is, that’s not the only question you need to ask.  

For one thing, kratom is also currently banned in a considerable number of cities and counties. Consumer safety regulations vary widely from one state to the next, making it easier in some states to manufacture and sell lower-quality or even adulterated kratom products. To learn if kratom is legal where you live, visit our comprehensive state-by-state legality guide. 

Mitragynine is a naturally occurring indole alkaloid within the leaves of the kratom tree. It’s the primary alkaloid responsible for kratom’s effects, although there are more than 50 alkaloids total. Mitragynine and other active alkaloids are isolated from other compounds in the leaves to create extracts.  

Mitragyna speciosa is the official botanical name of the kratom species itself.

In its native habitat, the conditions are perfect for kratom growth, and the trees grow wild. With the right conditions, the trees can grow very tall. They average around fifty feet in height, but they can even soar to heights of eighty feet or taller!  

The kratom tree can also be transplanted and grown in other tropical climates, but generally with inferior results. If you live in Florida, for example, you can try to grow your own kratom tree as a curiosity or for landscaping, but we still strongly recommend buying your kratom products from a reliable manufacturer with diligent lab testing.     

The tree will continually grow and shed leaves over the course of its lifespan. As new leaves emerge, they first appear with white veins before gradually turning to green and then red veins as they mature. The leaves can be harvested at any of these stages, and this is where white-, green-, and red-vein kratom comes from. It’s also believed among industry experts that old-growth trees have a stronger alkaloid profile than younger trees, which influences the experience and effects that the kratom delivers. 

Kratom extract is used for all kinds of things. At lower serving sizes, one of the most common uses is for an energy boost, similar to coffee, except many people find kratom has less of a jittery quality to its energy. Depending on the type of kratom, some people may be looking to maintain focus with an extended energy release, while others are looking for faster-acting extracts that can be used as a pre-workout aid.  

At higher serving sizes, kratom is more often used for its calming and soothing effects. While the kratom may not have the same level of energizing effects at these serving sizes, it is still popular among people looking to manage their physical comfort without excessive drowsiness.  

It depends on what type of effects and activities you’re looking to enhance with kratom—and what type of kratom you prefer. Our product information and kratom guide can help you know whether to expect your kratom to show effects within 10-20 minutes or 30 minutes or longer.  

Most people report that kratom shows its strongest effects around 1 hour or so after consumption and may last 3-6 hours overall. As you would expect, those who take kratom for its energizing effects tend to take kratom during the day, while those who seek more soothing effects may take kratom at different times of day.  

Because it can modulate the effects that the kratom extract delivers. Mitragynine is the primary alkaloid in kratom leaves and for creating kratom’s effects, especially the energy boost. Thus, higher mitragynine concentrations can  

 But it’s also true that kratom leaves have upwards of 50 distinct alkaloids. As a general rule of thumb, lower mitragynine extracts allow more of kratom’s secondary alkaloids to add nuance to the product’s effects.  

MIT45 is a premium brand that has offered raw leaf powder and capsules in the past but has always been focused, first and foremost, on kratom extracts in various formats that can meet the goals of most every kratom user.  

If you’re looking for raw leaf kratom or specific strains made with the same quality and dedication to customer success, no worries. You’re actually looking for our sister kratom company, Golden Monk. Browse the full collection of popular and specialty strains available in any color vein and in powder or capsules. 

We work hard to fulfill every single order as quickly as possible and partner with our shipping partners to complete each delivery in a timely fashion. All orders placed by 2pm CST, Mon-Sat, are shipped same day!

We’re sorry to hear that you weren’t 100% satisfied. If you’re unhappy for any reason, send us an email. We will make it right! We stand by our products 100% and strive to provide the best customer satisfaction. 

As generous as we would like our return policy to be, we do have to guard against the possibility that people out there would abuse the policy. For this reason, we do insist that products must have 85% or more of the original contents to be eligible for a refund. We also ask that all returns be postmarked 

The good news is that we’ve created a simple, straightforward process for returning the product to us. Please, DO NOT ship the return before you first Contact Us.  

MIT45 does not currently offer bulk raw products or extracts for sale directly through our website. However, if you’re interested in placing a large order, you can contact our Sales team at 866-MIT-4555 to find out more about our wholesale pricing or take the first step yourself by filling out our Registration Form to become a wholesale partner. 

While we rarely offer sitewide, publicly available discount sales promotions, we have several benefits programs to help you save on the cost of your kratom. In honor of the value they provide to communities across the country, first-responders and certain other essential workers enjoy their own discounts. Know someone you think might benefit from kratom? You can both get a discount with our Refer-a-Friend program. 

On top of this, we recommend you create an account with us to take advantage of loyalty rewards or to start a subscription service to make it even easier to manage your regular supply of kratom. Learn more here and consider joining the MIT45 VIP Club. 

At MIT45, we aim to make order cancellations as smooth as possible. Customers can cancel their orders without penalty as long as the order status is still “Processing.” Once an order moves to “Completed,” cancellation is no longer possible, as this indicates the order has already been shipped.

Order cancellations require approval from our team, who will verify if cancellation is possible. To request a cancellation, contact our team promptly, and we will make every effort to assist.

Cancelled orders are eligible for a full refund or store credit, based on your preference. If you have any questions, our customer support team is happy to help.

Yes. Or more precisely we have a qualified lab test our products for us. We, then, review the results to ensure the product quality meets our industry-leading standards. MIT45 only offers kratom products that are tested for identification, heavy metals content ([AOAC 2013.06] Arsenic, Cadmium, Lead, Mercury) and for microbial safety (Aerobic Plate Count [AOAC 990.12], Yeast and Mold [AOAC 997.02], Coliforms and E Coli [AOAC 991.4], and Salmonella [AOAC-RI 050701]). Only products which pass these tests are made available to order. 

To verify the Certificate of Analysis for each Lot (or batch) we label each product with a Lot No. You can simply enter the Lot No. into the search bar on our COA page to see the 3rd party lab analysis. If at any point the Lot No. on your purchase does not appear in the Certificate of Analysis search, contact us directly at [email protected]. We will gladly send the Certificate directly to you and ensure that the Certificate is added to our Lot Library. 

It is our earnest hope that all kratom companies will take seriously their responsibility to prevent unsafe products from entering the market, and we urge consumers to conduct due diligence when choosing a kratom vendor. Do not be afraid to ask important questions about their manufacturing practices and testing, or to request Certificates of Analysis from accredited laboratories.  

Reputable vendors will have no problem answering these queries, including those about kratom duration time, and should be able to provide you with information about their products and processes, including ingredients, concentrations, expected effects, warnings, etc.   

GMP stands for Good Manufacturing Practices. The official designation and compliance standards are supposed to come from the U.S. Food and Drug Administration (FDA) and is now more commonly known as Current Good Manufacturing Practices (cGMP) to signify the standards are continually reviewed and updated as needed. However, the FDA has steadfastly refused to approve and regulate kratom in any substantive way.  

Instead, the American Kratom Association uses the existing GMP standards the FDA has issued for all dietary supplements.  

Likewise, states have begun implementing regulatory standards for the kratom industry on their own, including the use of these existing regulations to establish GMP compliance standards. When we say MIT45 is GMP-certified or GMP-compliant, we mean we’re in good standing with both the American Kratom Association and the State of Utah. 

MIT45 is a premium brand and therefore priced higher than some companies due to the high-quality standards we maintain. MIT45 has established farm-to-final product controls by partnering directly with responsible kratom farmers. We’ve even helped build farm infrastructure with many of those farmers, so they can provide us with the finest raw kratom leaves available. 

Those leaves are then either packaged in our Raw Leaf powder and Raw Leaf capsules or utilized to produce one of our best-in-class extracts. Those extracts are manufactured in a pharmaceutical-grade laboratory where great care is taken to ensure that the potency and consistency is at the high standard that our customers, like you, are accustomed to.  

At MIT45, we feel as though we owe it to our customers, and the industry as a whole, to provide only the best and purest kratom products. Do not be fooled by other companies that may be selling products on the cheap. In the kratom industry, as in life, you certainly get what you pay for. 

We’re sorry you couldn’t find the answer you were looking for with this core information about our industry, brand, products, and customer policies. We hope we can still help. We didn’t exactly share everything we know in these FAQs. Please, reach out to our Customer Support Team at 866-MIT-4555 or by email at [email protected]. If they don’t have the answer either, they can forward your query to a relevant team member and/or refer you to someone at the American Kratom Association.